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CVShortlist Help Desk

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Credits & Plans

Everything about how credits work, what's included in each plan, and how to upgrade or cancel.

How do credits work?

Credits are the currency of CVShortlist. Each credit covers one AI action — a CV tailor, a boost, a cover letter or a LinkedIn rewrite. Credit costs per action CV Tailor — 1 credit Boost — 1 credi...
What's the difference between Free, Pro and Premium?

Free Plan — 3 credits/month CV tailoring for any job market PDF and Word download (Classic, Modern and Minimal styles) ATS score and keyword analysis No credit card required. Pro Plan — 50 credit...
Do unused credits roll over?

No — credits reset on the 1st of each month and unused credits do not carry over. This keeps the system fair and simple for everyone. If you need more credits within a month, you can purchase a top...
How do I upgrade my plan?

Click Pricing in the navigation bar, or click Upgrade to Pro / Upgrade to Premium anywhere in the app. You'll be taken to the plan selection page where you can choose your plan and enter your payme...
How do I cancel my subscription?

You can cancel at any time from your account settings. Click My Account in the top navigation, go to the Plan tab, and select Cancel Subscription. Your plan remains active until the end of your cur...
What is a top-up?

A top-up gives you 10 extra credits for £2.99 — a one-time purchase that doesn't affect your monthly plan. It's useful if you're applying for multiple roles in a short period and need a few extra t...